QA.SOP-006: Managing Customer Complaints
PURPOSE: This procedure describes how to handle customer complaints as part of a commitment to protect public health and safety. This SOP complies to the Cannabis Regulations : Part 2, s.19 Includes the following documents: 1. QA.SOP-006: Managing Customer Complaints 2. FORM.QA-006A: Business Client Complaint Form 3. FORM.QA-006B: Retail…
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